Privacy Policy

Privacy Policy

ONE Security & Automation Systems Inc. website is owned by ONE Security & Automation Systems Inc., which acts as the data controller of your personal data. ONE Security & Automation Systems Inc. also operates through its sub-companies, Titan Automation and Alarmshield, which adhere to this Privacy Policy.

We have adopted this Privacy Policy to explain how we process information collected by ONE Security & Automation Systems Inc. and its sub-companies, and to provide reasons why we must collect certain personal data about you. Please read this Privacy Policy carefully before using the ONE Security & Automation Systems Inc. website.

We take your personal data seriously and commit to ensuring its confidentiality and security.

Personal information we collect:

When you visit the ONE Security & Automation Systems Inc. website, including sites operated by Titan Automation and Alarmshield, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Furthermore, we may collect personal data you provide to us during registration (such as Name, Email Address, and payment information) to fulfill agreements and provide access to services, such as the license portal or newsletters.

We also collect personal emails for user registration and logging purposes on the license portal operated by ONE Security & Automation Systems Inc., Titan Automation, and Alarmshield. These logs help ensure account integrity and track access to licensed features. Passwords if provided are not stored on our servers.

Payment information is processed and managed by Stripe, and may be stored by Stripe for recurring monthly payments or other billing-related matters. We do not store or manage this payment information directly.

Why do we process your data?

Our primary goal is to protect customer data. As such, we process only minimal user data, solely for maintaining the website and providing services like the license portal. The information collected automatically is used to identify potential abuse cases and generate statistical data about website usage. This data is not aggregated in a way that could identify any individual user.

If you visit the website without using specific features, you can remain anonymous. However, to access certain features, like creating an account on our license portal or receiving our newsletter, we will need your personal data, such as your name and email address. You can choose not to provide your personal data, but you may not be able to use these specific services.

Your rights:

If you are a European resident, you have the following rights regarding your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we may have with you (e.g., orders through the Site) or to pursue our legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.

Links to other websites:

Our website may contain links to external sites not controlled or owned by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies when visiting external sites.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable safeguards to protect against unauthorized access and disclosure of personal data in our control. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

Legal disclosure:

We will disclose any information we collect, use, or receive if required by law, such as complying with a subpoena, or when we believe in good faith that it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you have any questions about this Privacy Policy or wish to inquire about your personal data, please contact us at info@onesas.ca.